Direct Ferries - support for your booking
Booked your ticket through our booking partner Direct Ferries? Their help centre lets you change or cancel your booking and find your travel documents. Keep your booking reference to hand.
Contact
Got a question about your booking or the crossing? Here you'll find the right contacts.
Booking question
Support for tickets, rebooking and cancellations via Direct Ferries
Question about the crossing
Timetable, check-in and onboard info - the operator on your route can help
Ports
Official ferry port sites with directions and terminal information
Ferry operators - questions about the crossing
For questions about the timetable, check-in, cabins or bringing your vehicle on board, the operator on your route is the right contact. Tickets booked directly with the operator are also managed there.
- Color Line: Service & contact, tel. +49 431 7300 100
- Fjord Line: Help and contact, tel. +47 55 55 18 29
- DFDS: Customer service
- Go Nordic Cruiseline: Contact
Ports - directions & terminals
The official port websites have information on directions, parking and terminals.
- Kiel: Port of Kiel
- Oslo: Oslo Havn
- Hirtshals: Hirtshals Havn
- Larvik: Larvik Havn
- Kristiansand: Port of Kristiansand
- Bergen: Bergen Havn
- Copenhagen: Copenhagen Malmö Port